Oürkai

Terms of Service

Last updated: 30 September 2026

These Terms govern your use of the Oürkai iOS app and the services behind it (the “App”), operated by RP Creative Consulting LLC (“Oürkai,” “we,” “us”). By creating an account or using the App, you agree to these Terms and to our Privacy Policy.

1. What Oürkai is — and what it is not

Oürkai offers readings, reflections, and conversations rooted in Chinese metaphysics — BaZi, Tong Shu, Feng Shui, I Ching, and Qi Men Dun Jia — written for you in part by AI language models.

AI generation is part of the service. Before anything is sent to our AI providers (OpenAI and Anthropic), the App asks you on a separate screen. If you do not agree, you cannot use the App, and you can delete your account. You can turn AI processing off at any time in Settings › AI features, which stops your use of the App. See section 8 and the Privacy Policy.

It is for reflection, self-exploration, and entertainment. It is not professional advice of any kind. Specifically:

• Not medical or mental-health advice. Do not use the App to diagnose or treat anything. If you are in crisis, contact a qualified professional or your local emergency services.
• Not financial or investment advice.
• Not legal advice.
• Not a prediction, and not a guarantee. Readings describe traditional interpretive frameworks. They do not foretell what will happen, and you should not make significant decisions about your health, money, relationships, work, or legal affairs based on them.
• AI output can be wrong. Generated text may contain errors or inconsistencies. Use your own judgment.

Decisions you make are yours. See sections 12 and 13.

2. Who can use the App

You must be at least 17 years old. By using the App you confirm you are 17 or older and able to enter into these Terms. The App is not directed to children. TODO(owner): the App already refuses the social features (connections, discovery, messaging) to accounts under 18. Decide with counsel whether this section should say so or raise the minimum age, and align it with the App Store age rating.

3. Your account

• You need a valid email address, and accurate birth details for the chart features to mean anything. You are responsible for what you enter — including birth details you enter for other people, which you should only add if you have a proper basis to share them with us.
• Keep your credentials safe. You are responsible for activity under your account.
• One account per person. Accounts are personal and non-transferable.

4. Licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes. You may not copy, modify, distribute, sell, reverse engineer, scrape, or build a competing dataset or service from the App or its content, except where the law allows it.

5. Subscriptions and purchases

• Everything is bought through Apple In-App Purchase. Billing, renewals, refunds, and payment details are handled by Apple under your Apple Account. We never receive your card details.
• Subscriptions renew automatically. Paid plans are auto-renewing monthly subscriptions. Your subscription renews at the end of each period unless you cancel at least 24 hours before the current period ends. Apple charges your account within the 24 hours before renewal, at the price shown when you bought it.
• Cancelling. Manage or cancel any time in iOS Settings → [your name] → Subscriptions, or in the App Store. Deleting the App, or deleting your Oürkai account, does not cancel an Apple subscription — you must cancel it with Apple.
• Refunds are Apple's. Request them at reportaproblem.apple.com under Apple Media Services terms. We cannot issue refunds for purchases made through Apple.
• Free tier. A limited free tier may be offered, and may change or end at any time.

Plans and what they include are shown in the App and in the App Store listing at the time of purchase. Today they are:

Prices are shown in your own currency by the App Store at the moment of purchase, so they are not restated here. We may change prices or plan contents going forward; Apple will notify you and, where its rules require, ask for your consent before a price increase takes effect.

6. Credits

Paid plans include a monthly allowance of credits, which meter the AI-generated features — readings, Guide conversations, and similar.

• Credits reset each billing period. Unused credits do not roll over.
• Credits have no cash value. They are non-transferable, non-refundable, and cannot be redeemed, exchanged, or resold.
• Different features cost different numbers of credits, and those costs may change as our underlying AI costs change. The current cost is shown in the App.
• If a generation fails on our side, we try not to charge you for it. If you think credits were deducted in error, contact us.

7. What you write

“Your Content” means what you submit: Guide messages, journal entries, goals, intentions, profile details, and direct messages to other people.

• You own it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display it as needed to run the App — including sending the relevant parts to our AI providers to generate your readings, as described in the Privacy Policy.
• You confirm you have the rights to what you submit, and that it breaks neither the law nor these Terms.
• We claim no ownership of your journals or conversations, and we do not use them for advertising.

8. What the AI writes

Using the App requires that you agree, on the App’s own consent screen, to your information being sent to our AI providers, OpenAI and Anthropic, to write your readings, Today and the Guide. That agreement is separate from these Terms. You can withdraw it at any time in Settings › AI features; doing so stops further processing and ends your use of the App until you agree again, and you may delete your account at any time. What is sent, and how, is set out in the Privacy Policy. TODO(owner): counsel to confirm the lawful basis (contract vs consent) and this wording, and that DPAs with OpenAI and Anthropic are in place, before App Review.

To the extent we hold any rights in the readings and responses generated for you (“Generated Content”), they are yours for your personal use — save them, share them. You accept that:

• It comes from statistical language models and may resemble content generated for someone else.
• It is provided as is, may be inaccurate, and is subject to section 1.
• You may not present it as professional advice, resell it as a reading service, or use it to train competing AI models.

9. How to behave with other people

The App has optional social features: discovery, connections, compatibility readings with other members, and direct messaging. When using them, do not:

• Harass, threaten, abuse, defame, or intimidate anyone.
• Send spam, scams, phishing, or commercial solicitations.
• Post or send unlawful, hateful, sexually exploitative, or violent content — or any content sexualising minors. Zero tolerance, and reported to the authorities where required.
• Impersonate anyone, misrepresent who you are, or open accounts for other people.
• Ask other members for money, financial details, or payments off the platform.
• Use the App to stalk people or harvest information about them.
• Work around blocks, rate limits, or other technical protections.

Safety tools. You can block any member; blocking takes effect both ways, hiding each of you from the other across messaging, discovery, compatibility, and profile surfaces. You can report members or content in the App, and we may review what is reported in order to investigate. We may remove content, restrict features, or suspend or close accounts we reasonably believe break these Terms, with or without notice. We are not obliged to monitor everything, and we are not responsible for what other people do or say.

10. Acceptable use of the service

Do not probe, scan, or test the security of our systems; bypass authentication or rate limits; reach another member's data; script bulk calls to our APIs; interfere with the service; or use the App for anything unlawful.

11. Services we depend on

The App relies on third parties — Apple, Supabase, Vercel, Anthropic, OpenAI, Sentry, Expo's push delivery, and, if you connect it, Google Calendar. Their availability is outside our control, and their own terms govern your relationship with them where that applies. Optional integrations can be disconnected at any time.

12. No warranties

THE APP AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT READINGS OR AI OUTPUTS WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY, ARISING FROM OR RELATING TO YOUR USE OF THE APP — INCLUDING DECISIONS MADE IN RELIANCE ON READINGS OR AI-GENERATED CONTENT — EVEN IF WE WERE ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (A) WHAT YOU PAID US THROUGH THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (B) FIFTY US DOLLARS (US$50).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. NOTHING HERE LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnity

You will indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your breach of these Terms, or your breach of any law or third-party right.

15. Ending things

• By you: stop using the App, or delete your account in Settings. Deletion follows the schedule in the Privacy Policy — immediate deactivation, a 30-day grace window, then permanent erasure. Remember to cancel any Apple subscription separately (section 5).
• By us: we may suspend or close your access for breach of these Terms, suspected fraud or abuse, a legal requirement, or if we discontinue the service. Where practical we will tell you first.
• On termination your licence ends. Sections 1, 7–8 (as to content already submitted), and 12–18 survive.
• Termination does not entitle you to a refund of subscription fees or unused credits, except where the law or Apple's policies require one.

16. Where disputes are heard

Any dispute arising from these Terms or the App will be resolved exclusively in the state or federal courts located in TODO(owner): county, State — per the LLC's state of formation, and you and we consent to personal jurisdiction there. Each party waives any right to a jury trial and agrees that claims may be brought only individually, not as a class or representative action.

Talk to us first. Before filing any claim, email support@ourkai.io and give us 30 days to put it right.

17. Governing law

These Terms are governed by the laws of the State of TODO(owner): LLC state of formation, USA, without regard to its conflict-of-laws rules, and subject to any mandatory consumer protections where you live.

18. Apple-specific terms

These Terms are between you and us, not Apple. Apple has no obligation to provide maintenance or support for the App, and no warranty obligation — any warranty claim not disclaimed here is ours to resolve. Apple is not responsible for claims relating to the App, including product liability, legal or regulatory compliance, and consumer protection, nor for third-party intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not in a US-embargoed country or on a US restricted-party list, and that you will comply with any applicable third-party agreements, such as your wireless data plan.

19. Changes to these Terms

We may update these Terms. The current version always lives at www.insightsguide.app/terms with a new “last updated” date, and for material changes we will tell you in the App. Continuing to use the App after that date means you accept the change; if you do not, stop using the App and cancel any subscription.

20. Odds and ends

These Terms, together with the Privacy Policy, are the whole agreement between us. If any part is unenforceable, the rest still stands. If we do not enforce something, that is not a waiver. You may not assign these Terms; we may assign them as part of a merger, acquisition, or sale of assets.

21. Contact

RP Creative Consulting LLC
United States
support@ourkai.io